Smart lockers

Choose the locker that fits the pickup

Temperature is set per cabinet, so one temperature-controlled system can hold a whole order, from frozen to hot.

Start with one type, or mix them

Run refrigerated on its own, pair it with freezer, or put all four side by side on one terminal. Add cabinets as demand grows, without replacing the system.

Talk to our team

Who we build for

See how your sector runs it

Grocers, retailers, and food banks run the same platform in different ways.

  • Grocery

    Chilled and frozen pickup at any basket size, without pulling staff off the floor.

    • Click and collect
    • Peak hours
    • Chilled and frozen

    At Fresh St Market's launch, shoppers used the lockers with no directions.

    Explore grocery lockers
  • Retail

    Self-serve pickup and returns at any hour, with floor staff who stay on the floor.

    • BOPIS
    • Returns
    • After hours

    At Muscat Duty Free, travelers collect orders on arrival without queuing.

    Explore retail lockers
  • Food banks and pantries

    Private, dignified food access outside pantry hours, collected on each neighbor's schedule.

    • Scheduled pickup
    • After hours
    • Food as Medicine

    One HealthLinc clinic grew Food as Medicine enrollment from 30 to nearly 200 patients.

    Explore food access lockers

Service, hardware, and software from one team

Every locker type runs on the same platform, with the same team behind it from site plan to support.

  • Works out of the box

    Go live without custom development or an API build. A full API suite connects the lockers to your systems when you want it to.

  • Built for heavy use

    Australian-engineered, weatherproof cabinets for high-traffic indoor and outdoor sites.

  • Monitored around the clock

    Usage, temperature, and performance reported as they happen, so faults are flagged before they affect pickup.

  • Site plan to first pickup

    We plan the site, install the lockers, and train your team before the first order goes in.

  • 24/7 support

    Our team answers around the clock across the US, UK, and Australia, with scheduled maintenance built into the service.

  • Start with one bay or a hundred, and add cabinets or temperature zones as demand grows.

    Talk to our team

Resources

Case studies and planning guides

Building the case internally? Start with a case study from your sector, or a planning guide written for first-time locker programs.

Browse all resources

Case studies and guides for grocery, retail, and nonprofit sites.

Pages from the food bank planning guide and the temperature-controlled product catalog

Everyday impact

Making a difference, one pickup at a time

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Retail

"The Click n Collect locker system has been rock solid. It’s incredibly easy for customers to use, and we haven’t had a single mishap. It’s very popular. The temperature control is near perfect, and the Control Tower has been completely reliable."

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Vinnie Lima

GetBlok Farms

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Grocery

"At the Click n Collect locker launch, we had shoppers try the grocery locker system with no directions from us - everyone got it. It's a simple, convenient and intuitive system that saves our customers time - freeing up hours in their busy lives."

Mark McCurdy

VP of Retail Operations, Fresh St Market

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Grocery

"We’ve seen our social media pages go through the roof with fantastic feedback and growing interest in the food lockers. It really feels like this matches the future of Tesco stores. Customers feel safer using the online service—and it’s a more convenient way to shop, too."

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Alex Redgrave

Tesco

Download case study
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Retail

"The arrivals locker program has greatly elevated the customer experience by offering a fast, secure, and completely contactless pickup solution. Customers appreciate the convenience of collecting their orders instantly upon arrival using the SMS code—eliminating queues, saving time, and making the process seamless from start to finish."

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Eswaran

Muscat Duty Free

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Nonprofit

"Thanks to its convenience, privacy, and consistent availability of the food lockers, the families in our community can regain stability, rebuild their lives, and ultimately move beyond the grip of food insecurity. We are thankful for the opportunity to serve our community through our Food Locker program."

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Kourtney Shoop

Beaver County YMCA

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Nonprofit

"Many individuals face significant challenges in accessing the food they need. Barriers like limited transportation and the stigma often associated with seeking assistance prevent neighbors from getting the support and proper nutrition they deserve." The smart locker system provides an innovative and flexible solution to providing additional food pickup options at locations that many of our neighbors in need are already visiting in their daily lives.”

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Carey Redmann

Feeding America Eastern Wisconsin

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Nonprofit

"The Click n Collect lockers have improved access to free food, allowing neighbors to collect it on their own schedule. Many work during regular distribution hours, and the lockers let them pick up food on their way home. One neighbor, who is disabled, shared how grateful they were to avoid standing in line. Working students with families and residents in under-resourced areas also benefit—making it easier to access food close to home, school, or work."

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Erin McKinney

Food Bank of Contra Costa and Solano

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Nonprofit

"Our newly added smart lockers have helped us serve a population of people who we have been unable to reach during our pantry hours at the Northern Illinois Food Bank's Neighborhood Market. These smart lockers have allowed us to offer a convenient and contactless method of distributing fresh groceries to our Neighbors in need who cannot attend our pantry due to reasons such as health struggles, work schedules, or lack of transportation."

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Courtney Oakes

Northern Illinois Food Bank

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Nonprofit

"The Click n Collect lockers have expanded how we get needed food to our families. They are providing 24/7 access, convenience and discretion for those who need it. One mom of young twins stated "It is so much easier than bringing the kids into the pantry with me!" Another client emailed "I LOVE IT!!" We are seeing more families reached by the lockers, eliminating the embarrassment often felt by those coming to a food pantry. The lockers are easy to use and support has been timely and very helpful."

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Beth Bentley

Gahanna Residents in Need (GRIN)

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Nonprofit

"Many of our neighbors who experience hunger struggle to access pantries because of limited transportation and scheduling conflicts. Implementing food lockers in our community reduced those barriers. Now our neighbors have the flexibility to access Mission Marshall Food Pantry in a way that also offers privacy and dignity."

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Misty Scott

Mission Marshall

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Nonprofit

"Click n' Collect food lockers are a fantastic community asset! They offer our neighbors convenient, discreet, and dignified access to nutritious food. The Click n' Collect team provides amazing support, and they have been a pleasure to work with. We're looking forward to having our third set of lockers installed this summer and hope to have more in the near future."

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Kari Hanna

Low Country Food Bank

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Nonprofit

"The vast majority of our unique families using the lockers are new to NNEMAP. so we have created an awareness of our pantry for a group of folks who didn't know we existed prior to having lockers."

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Jim Hamberg

Pantry Director, NNEMAP

Download case study
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Nonprofit

"At a couple of our clinics, before we had the Click n Collect lockers, enrollment in our Food as Medicine program was fairly low—around 20 to 30 patients. After installing lockers, one clinic grew from 30 to nearly 200, and another from 20 to almost 100. The lockers drove that growth by making it easier to access fresh produce—especially in food deserts where quality options are limited."

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Vanessa Fernandez

HealthLinc

Download case study

FAQs

Click and collect locker FAQs

Something we haven't covered? Our team can walk you through it.

Talk to our team
  • Our refrigerated and freezer cabinets use R290 natural refrigerant and inverter technology, which keep energy use low while they run around the clock. They're built for outdoor sites, with roof and lighting options for 24/7 pickup.

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