Retail
Smart parcel lockers for secure, self-service pickup
Smart parcel lockers for secure, self-service pickup, delivery and returns, with flexible access, real-time monitoring and modular designs.
Who uses our lockers?
A comprehensive solution, ideal for:
Secure self-serve pickup and returns, shorter queues, and floor staff who stay on the floor.
Revolutionize your business operations and elevate the customer experience with our custom-designed click-and-collect parcel storage solutions, suitable for both indoor and outdoor applications.
Contactless order collection at any basket size, chilled and frozen included, without adding pressure on store staff.
Highlights
Flexible parcel locker systems that scale with your operation
Durable
Designed in Australia and built from robust cold-rolled, galvanized stainless steel, ensuring long-lasting performance for both indoor and outdoor use.
Secure
Advanced locking mechanisms and tamper-resistant designs provide maximum security for your items, no matter where they’re installed.
Flexible
With flexible configurations, these lockers are designed to meet your needs with compact compartments for smaller items and larger doors for high-volume ambient storage.
Modular
Modular design allows for easy expansion or reconfiguration of locker setups, providing flexibility for future needs, growing alongside your business.
Product specifications
Explore the features and specifications behind our parcel locker systems.
The Click n Collect comprehensive solution
State-of-the-art locker hardware
Durable construction
Click n Collect smart lockers are built with high-quality, durable materials to withstand heavy usage in both indoor and outdoor environments.
Modular flexibility
Through customizable configurations, our locker systems adapt directly to your specific needs, from grocery to parcel solutions.
Energy efficient
Designed with inverter technology and eco-friendly refrigerants, Click n Collect smart lockers help reduce energy consumption and environmental impact.
Cutting-edge locker software
Seamless integration
Our advanced Click n Collect parcel pending smart locker software integrates with your existing systems, ensuring a smooth transition to more efficient operations.
Customizable UI
Our software offers customizable user interfaces to align with your organization’s identity, creating a more cohesive customer experience.
Real-time monitoring
Track usage, inventory, and performance through real-time reporting, giving you data-driven insights to optimize operations.
Unparalleled service and support
24/7 support
Our support team is available around the clock, ensuring your lockers stay at peak performance whenever you need them.
Proactive maintenance
We offer regular maintenance services to prevent issues, ensuring your lockers perform at their best.
Expert installation
Our experienced smart locker installers will guide you from setup to training for a smooth installation process with minimal downtime.
Certifications & compliance
ADA
Our smart lockers incorporate design elements that comply with the Americans with Disabilities Act (ADA).
DOE
Department of Energy (DOE) adherence ensures our lockers are energy-efficient yet high-performing.
UL & NSF
Certified to UL safety standards and National Sanitation Foundation (NSF) sanitation standards.
CE & UKCA
Built to comply with EU (CE) and UK (UKCA) requirements.
ADA
Our smart lockers incorporate design elements that comply with the Americans with Disabilities Act (ADA).
DOE
Department of Energy (DOE) adherence ensures our lockers are energy-efficient yet high-performing.
UL & NSF
Certified to UL safety standards and National Sanitation Foundation (NSF) sanitation standards.
CE & UKCA
Built to comply with EU (CE) and UK (UKCA) requirements.
Partner voices
Smart access technology for seamless pickup
"The arrivals locker program has greatly elevated the customer experience by offering a fast, secure, and completely contactless pickup solution. Customers appreciate the convenience of collecting their orders instantly upon arrival using the SMS code—eliminating queues, saving time, and making the process seamless from start to finish."
Eswaran
Muscat Duty Free
"The Click n Collect locker system has been rock solid. It’s incredibly easy for customers to use, and we haven’t had a single mishap. It’s very popular. The temperature control is near perfect, and the Control Tower has been completely reliable."
Vinnie Lima
GetBlok Farms
"Our newly added smart lockers have helped us serve a population of people who we have been unable to reach during our pantry hours at the Northern Illinois Food Bank's Neighborhood Market. These smart lockers have allowed us to offer a convenient and contactless method of distributing fresh groceries to our Neighbors in need who cannot attend our pantry due to reasons such as health struggles, work schedules, or lack of transportation."
Courtney Oakes
Northern Illinois Food Bank
"The Click n Collect lockers have expanded how we get needed food to our families. They are providing 24/7 access, convenience and discretion for those who need it. One mom of young twins stated "It is so much easier than bringing the kids into the pantry with me!" Another client emailed "I LOVE IT!!" We are seeing more families reached by the lockers, eliminating the embarrassment often felt by those coming to a food pantry. The lockers are easy to use and support has been timely and very helpful."
Beth Bentley
Gahanna Residents in Need (GRIN)
Parcel locker FAQs
What are smart parcel lockers?
Something we haven't covered? Our team can walk you through it.
Talk to our team- Smart parcel lockers are secure, self-service storage systems that allow customers or staff to collect and return parcels without manual handover. They help you manage deliveries more efficiently while giving users flexible, 24/7 access.
- Parcels are placed into a secure locker compartment and assigned to a recipient. The customer receives a code or QR, which they use to access their parcel at a time that suits them—no queues or staff assistance required.
- Parcel lockers provide a secure, always-available delivery point. Instead of missed deliveries or redelivery attempts, parcels are safely stored until the recipient is ready to collect them. This improves delivery success rates and reduces operational costs.
- Yes. Click n Collect’s smart parcel lockers can support returns as well as deliveries. Customers can drop off items securely using the same system, helping you streamline reverse logistics without adding extra handling steps.
- Our parcel lockers are designed with security in mind, including: • Individual compartment access • Tamper-resistant construction • Secure authentication (PIN or QR). This ensures every parcel is protected from delivery through to collection.
- Yes. Our smart parcel locker systems integrate with your existing platforms using APIs and real-time data connections. This allows you to connect lockers with courier systems, internal workflows, or customer notifications.
- Yes. Our lockers are designed for both indoor and outdoor environments. They’re built to handle high usage and changing conditions, making them suitable for retail locations, workplaces, residential sites, and public spaces.
- Parcel lockers are used across a range of industries, including: • Retail and eCommerce • Logistics and courier networks • Workplaces and offices • Residential buildings and universities. They provide a flexible solution anywhere secure, self-service pickup is needed.
Interested in our solutions?
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Click n Collect provides 24/7 global support, ensuring we're always there when our clients need us.
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