Grocery Case study

Tesco Case Study

Discover how Tesco scaled fresh and frozen grocery pickup across 7,000+ stores with smart lockers.

What's inside

  • How a 2019 pilot program grew into a multi-temperature locker network across 7,000+ stores
  • The safety-driven design change — a "Finger Trap" mechanism — born from an ongoing feedback loop
  • Lessons on scaling fresh and frozen grocery pickup across 11 countries

100%

integration success across all platforms

Good Design Award Gold Winner

2025

Digital
Interface

Case study

Tesco Case Study

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