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Apartment Building & Complexes Smart Parcel Lockers

Click n Collect's™ body corporate mail and parcel locker systems are both feature rich and super easy to use. Provide your residents a state-of-the-art delivery experience that guarantees security, convenience and timeliness.

Resident receiving parcel from courier | Click n Collet Lockers

Create a premium location with an apartment building parcel locker system

Are you a developer or body corporate looking to provide a seamless and convenient living experience for your residents in 2023 and beyond? Look no further than smart lockers. Click n Collect parcel lockers offer a secure and hassle-free package pickup option, reducing the workload of building staff and providing a convenient service for residents. And our lockers can help you meet sustainability goals. Discover how Click n Collect's apartment mail locker system can help you bridge the gap between efficient management and resident satisfaction.

Resident experience

We probably don’t need to reiterate the need for you as developers or body corporate to focus on delivering a positive and convenient living experience for residents. Our smart lockers can offer a secure and convenient package pickup option for your residents, allowing them to retrieve their online orders at their own convenience.

Efficient management

Developers and body corporates need to efficiently manage the property to ensure it operates smoothly and efficiently. Our self-service and contactless lockers can help simplify the management of package deliveries, reduce the workload of building staff, and provide a hassle-free pickup option for your residents.


Environmental sustainability and energy efficiency is an emerging priority for developers and body corporates. Click n Collect's north star is creating solutions that are intuitive, user-friendly, and tailored to meet the needs of real people. At the same time, we're also committed to staying on the cutting edge of technology, incorporating the latest advancements that lead to a more energy efficient and environmentally friendly solution. 

Package security

Parcel theft is a growing concern for apartment buildings worldwide. According to a report by CNBC, package theft in the U.S. increased by nearly 25% in 2022 compared to the previous year. In Australia, a report found a staggering $468 million worth of packages were stolen in 2020 alone. This highlights the need for secure package pickup options such as Click n Collect’s smart lockers, which can help prevent parcel theft and provide a convenient pickup option for residents.


Simple and easy to use for 'non-techies'

Your custom-branded apartment locker boast an intuitive interface, making it simple for users to store and retrieve items with ease. Catering to various preferences, our system can be accessed through smartphones or on-site touchscreens, complete with clear instructions and visual cues for a seamless experience.

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Locker Security

Uncompromising Security & Privacy

We prioritise the security and privacy of user data in our Smart Locker system. With robust security measures, including encrypted communication and secure authentication methods, we stay ahead of the curve on potential vulnerabilities.


APIs empowering possibilities

Our residential locker system integrates flawlessly with your organisation's existing systems, including access control, security, and employee management software. This streamlined process enables efficient locker assignment, usage tracking, and report generation.

Customer on mobile

Introduce the full-suite of services and show effortless life can be

Introduce a whole suite of services to show how effortless life can be. Services that make everyday tasks so easy, you'll wonder how you ever managed without them. Our residential solutions include energy-efficient, temperature-controlled lockers for secure storage, and a convenient laundry lockers for dry cleaning services- all designed to meet the diverse needs of apartment living, making your daily life not just comfortable, but truly effortless.

Features unique to Click n Collect 

Our smart locker solutions are designed to meet the unique needs of your users.

ADA compliant

Designed to be user-friendly for everyone, including people with disabilities. It's all about making sure no one's left out.

Custom-branded screens

Showcase your own logo, colours, and style, making your apartment building the star of the show!

Outdoor lockers

Our lockers are IP55 rated, ensuring they can withstand various outdoor conditions such as rain, dust, and extreme temperatures.


Trusted smart locker solutions for residential and apartment buildings

Our smart locker solutions are designed to meet the unique needs of a wide variety of industries, from residential and retail to healthcare and education, providing a flexible and reliable delivery management system for any type of residential or apartment building.


How our smart lockers work

OKA™ enables convenient, contactless and secure deliveries via our turn-key building access and delivery solution.

Step 1

The courier identifies themselves at the locker system console before selecting the resident and locker size(s).

Step 2

Your resident will receive a SMS or email with a unique QR code or one-time pin that allows only them to access the locker.

Step 3

Your resident can collect their items anytime- day or night- for a complete contactless parcel delivery service.


Frequently Asked Questions

What are smart parcel lockers for multifamily apartments?

Click n Collect smart lockers for multifamily apartments are high-tech storage solutions that provide secure and convenient access to lockers for residents of apartment complexes. They are often used for package delivery, dry cleaning, and other services that require secure storage.

Can residential parcel lockers be used for package delivery in apartment buildings?

Yes, Click n Collect's lockers are commonly used for package delivery in apartment buildings. They provide a secure way for delivery companies to drop off packages without necessarily needing to access secure areas of the building or leave packages outside of residents' doors.

How can parcel lockers benefit residential apartment complexes?

Smart lockers can benefit residential apartment complexes by providing a secure and convenient way for residents to receive deliveries. They can also help body corporates reduce the workload associated with managing deliveries and provide additional revenue streams through services like dry cleaning.

How do residents access smart parcel lockers in apartment buildings?

Residents can access our self-service and contactless lockers 24-hours a day via a mobile phone or a one-time pin sent to their email. Once the user has authenticated their identity, the locker will unlock, and they can retrieve their package(s).

What happens to parcels that require a signature?

Click n Collect™ provides a digital-signature for every delivery and collection transaction. This means no one needs to physically sign for deliveries. Digital signatures are accepted by the courier companies and provide utmost security and traceability of every transaction.

What security features do smart parcel lockers for apartments have?

Parcel lockers for apartments typically have strong security features, such as biometric identification, video surveillance, and tamper-proof locks. They are designed to prevent theft and unauthorised access.

Are smart parcel lockers easy to install in apartment buildings?

Yes, Click n Collect provides turn-key solutions, from design and manufacturing, through to installation and ongoing support. Whether ground floor-lobby, or underground, we've got you covered.

How much space do smart lockers for apartments require?

The amount of space required for smart lockers in apartment buildings will depend on the number and size of the lockers. We offer a range of locker sizes (95 to be exact) to fit different needs, and the total space required will depend on the number of lockers and the layout of the space.

What are the costs associated with implementing smart lockers in apartment buildings?

The cost of implementing smart lockers in your apartment complex will vary depending on the size, features, and customisation options. If you’re looking for a Smart Locker that will just perform the basics, you can expect to spend $2-5k on average less than investing in a state-of-the-art locker system. However, to take advantage of the leap forward in locker technology and get the very best user experience, expect to pay a little more.

How can apartment building managers monitor and manage smart lockers?

Apartment building managers can monitor and manage smart lockers through a central management system provided by some locker providers. Click n Collect’s industry-leading software allows managers to track locker usage, monitor deliveries, and manage access permissions for residents and service providers. Our system automatically notifies residents when a package is ready for collection and will also send reminders for overdue packages. 

Secure parcel locker solutions

Enhancing security and convenience: parcel lockers for apartment buildings

We know that tenants are busy people and might not always be home when their packages arrive. With our parcel lockers, they don't have to worry about missing deliveries because their package will be waiting for them in the lobby to pick up when most convenient for them. Our apartment mail locker system will also ensure a simplified operational process for your building staff, with less time spent chasing lost and misplaced parcels.

Choosing our apartment building parcel locker system offers a great attraction for premium tenants and owners who want more security than what traditional mailboxes can offer. Providing access to selected users and residents prevents the theft of parcels left in shared lobby spaces, adding an extra layer of security that premium tenants desire.

Using the latest security measures, our locker's technological features will ensure that no matter the location of your parcel system, your resident's goods will be secure until they're ready to pick them up. With a unique QR code given to selected residents and the ability to monitor all locker activity, your staff and residents will have peace of mind regarding the security in their apartment complex.

Our software at a glance

Our smart parcel locker software is built for seamless integration with any third-party platform thanks to our extensive API suite.

End-to-end encryption

Data on servers and terminals is fully encrypted during end-to-end transfers, and additionally, all personal data (if captured) is encrypted at rest.

Intuitive UI & UX

Custom-branded screens that are simple and easy to use for 'non-techies' and supports multiple languages.

Uptime guarantee

Click n Collect offers an unparalleled commitment to reliability, with an impressive service level guarantee of 99.9% uptime.

Digital signature

Accepted by couriers, Click n Collect software provides a digital signature for every transaction- ensuring and end-to-end chain of custody. 

Courier agnostic

Click n Collect lockers can receive deliveries from all approved courier and food delivery companies. 

24/7 customer support

Experience around-the-clock assistance with our 24/7 customer support, ensuring uninterrupted service and immediate solutions to your queries, no matter the hour.

“Working with Click n Collect is amazing. They are true experts at what they do, fast and professional. They have truly managed to leverage our physical stores in a digital era. We are looking forward to continue growing our Click and Collect offering with Click n Collect".


We know the path intimately and we're here to walk it with you

With lockers that will delight your residents and a dedicated Australian team of implementation specialists, in-house designers and software developers eager to support you, getting started has never been easier.

Further insights

Delved into the world of Smart Lockers and pioneering technologies across various sectors and applications.