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Refrigerated & Freezer Food Locker Systems

Designed for storing food and other temperature-sensitive items, Click n Collect's refrigerated and freezer food lockers provide FDA-compliant, sustainable solutions.

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Customizable fridge and freezer smart locker solutions

A refrigerated and freezer locker system has many more applications than meets the eye. While incredibly useful for grocery delivery, these cool lockers can also function as repositories for medical drop-offs, electronics, most fast-moving consumer goods and other items that require temperature-controlled environments. 

Online and mobile shopping

Freezer and refrigerated lockers can serve as a convenient and secure pickup option for customers who order groceries online or via mobile app. Customers can place their order and select a pickup time, then retrieve their items from a locker location at their convenience.

Personalization and customer insights

Unlock the power of personalization and customer insights with our cloud-based management system. Gain access to real-time analytics and comprehensive reports, empowering your business to make informed, data-driven decisions for an enhanced customer experience.

Sustainability and social responsibility

Click n Collect's freezer and refrigerated smart lockers can help reduce carbon emissions associated with home delivery. By offering a centralised pickup location, retailers can consolidate deliveries and reduce the number of trips required for delivery.

Convenience and speed

Experience unmatched convenience and speed with our smart food lockers. Providing 24/7 access, customers can effortlessly collect their groceries at their preferred time, eliminating the need for coordinating with delivery drivers or visiting stores within limited hours. Cater to your busy clientele with this seamless and flexible pickup solution.


Simple and easy to use for 'non-techies'

Our refrigerated and freezer locker systems boast an intuitive interface, making it simple for users to store and retrieve items with ease. Catering to various preferences, our system can be accessed through smartphones or on-site touchscreens, complete with clear instructions and visual cues for a seamless experience.

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Locker Security

Uncompromising Security & Privacy

We prioritize the security and privacy of user data in our temperature-controlled food locker systems. With robust security measures, including encrypted communication and secure authentication methods, we stay ahead of the curve on potential vulnerabilities.


APIs empowering possibilities

Our intelligent refrigerated and freezer lockers integrate flawlessly with your organisation's existing systems, including access control, security, and employee management software. This streamlined process enables efficient locker assignment, usage tracking, and report generation.


Adaptable design for ultimate scalability   

Your Click n Collect food locker system is designed to evolve seamlessly alongside your organisation as it expands. By offering an adaptable design, we ensure that your lockers maintain superior performance, regardless of whether you are increasing the number of lockers or branching out to multiple locations. This flexible approach allows your organization to grow without worrying about the limitations of your locker infrastructure, providing the ultimate scalability solution.

Trusted by organizations of all sizes

Experience the confidence of world-class enterprises in our solutions.

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Keep your items at an optimal temperature with refrigerated lockers 

Our temperature-controlled lockers maintain a consistent temperature, which helps to preserve the quality of the items stored inside. This is particularly important for items that are temperature-sensitive, such as food, medication, and electronics. Our software can be integrated with any in-house programs, making monitoring the lockers easier and ensuring items are kept in optimum condition.

Reporting Features

Freezer and refrigerated locker applications

Our indoor and outdoor lockers are a versatile storage solution that can be used to maintain the quality and safety of a wide range of items.

Foodservice items

Refrigerated and freezer locker systems can be used to store foodservice items such as fresh produce, meat, and dairy products that require specific temperature ranges to prevent spoilage and maintain their quality.

Wine and beverages

Temperature-controlled lockers can be used to store wine and other beverages that need to be stored at specific temperatures to maintain their taste and quality.


Our click-and-collect lockers can be used to store medications that require refrigeration, such as insulin and vaccines.


Use our self-service and contactless lockers to store flowers that need to be kept at cool temperatures to prevent wilting and extend their shelf life.


Refrigerated locker systems can be used to store cosmetics that require refrigeration to maintain their quality and shelf life.

Electronic devices

Refrigerated parcel lockers can be used to store electronic devices such as computer servers that require cool temperatures to prevent overheating and damage.

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Partnering for positive change

Our innovation doesn't end with retail; we continue to explore new avenues for the practical application of our technology. By identifying other sectors where our lockers can make a meaningful impact, we remain dedicated to enhancing the lives of individuals and communities alike. 

Recognizing the critical role that food banks play in communities, we have expanded our focus to support their essential mission of providing accessible and secure food distribution.

Our versatile lockers now cater to the unique needs of food banks, offering temperature-controlled storage for both perishable and non-perishable items. This ensures a safe and efficient collection process for those in need, further demonstrating the adaptability and broad impact of our innovative solution in addressing diverse challenges in the retail and distribution landscape.

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Create a competitive edge

Create a competitive edge with age-verification

Age verification constitutes more than half of interventions at self-checkouts, slowing down the checkout lines for customers. And while more retailers are leaning into electronic lockers for their buy online and pick-up in-store (BOPIS), few have the technology for automated age verification. Thus, we’ve developed a privacy-first approach to age verification that means your customers can meet your minimum age requirements without sharing personal information, allowing them to shop confidently.

Our software at a glance

Our extensive API suite ensures a seamless integration with your company's IT systems to ensure a fully automated and reliable system.

End-to-end encryption

Data on servers and terminals is fully encrypted during end-to-end transfers, and additionally, all personal data (if captured) is encrypted at rest.

Flexible user permissions

Flexible user managements lets you to preserve the appropriate balance of collaboration and control.

Uptime guarantee

Click n Collect offers an unparalleled commitment to reliability, with an impressive service level guarantee of 99.9% uptime.

Cloud hosted

Our cloud hosting platform runs industry gold standard security and best practices for uptime and disaster recovery.

Data analytics

Gain access to top-tier reporting and management tools with our package management software. Designed for commercial level use, it equips you with the capability to oversee multiple locations simultaneously.

24/7 customer support

Experience around-the-clock assistance with our 24/7 customer support, ensuring uninterrupted service and immediate solutions to your queries, no matter the hour.


Want to learn how we build innovative temperature-controlled lockers?   

At the core of our innovative temperature-controlled lockers lies the principle of human-centered design.

Building temperature-controlled lockers - eBook Cover

“Click n Collect had the leading role in the Coles online Smart locker design and established a close working relationship with the Coles online team and its IT partners to design, build, test, roll out, go live and PIR plan the smart refrigerated locker units. Click n Collect exceeded expectations and were successful in the roll out for Coles with the first ever remote smart lockers for grocery ecommerce in the world".


Trust a locker specialist to optimise your operations

Click n Collect is the trusted smart locker specialist, installing locker systems with various applications worldwide. We provide practical, secure and contactless storage solutions for a range of different industries and needs. Combining the latest technology with human-centred design, our lockers are made from customisable modules and can be adapted to suit your business needs. Contact our specialists to find out more about lockers specifically designed for pharmacies, groceries or supermarkets, and other temperature-controlled needs. 


Frequently asked questions

What are freezer and refrigerated lockers?

Freezer and refrigerated lockers are temperature-controlled storage lockers used for storing and delivering groceries and other perishable items. They are commonly used by grocery stores, online retailers, and other businesses that offer grocery delivery services.

What is a grocery locker system?

A grocery locker system is a network of temperature-controlled lockers that are connected to a central management system. These lockers are used for storing and delivering groceries and other perishable items, and the management system allows for easy tracking and management of the lockers.

How to freezer and refrigerated lockers work?

Click n Collect's freezer and refrigerated lockers work by using a suite of smart technology to maintain a consistent temperature within the locker.

What are the benefits of using freezer and refrigerated lockers?

The benefits of using freezer and refrigerated lockers include enhanced convenience for customers, reduced delivery times, and improved food safety. Our freezer and refrigerated lockers lockers also allow retailers to offer expanded delivery options without the need for additional staff.

What are freezer lockers?

Freezer lockers are temperature-controlled lockers that maintain sub-zero temperatures, making them ideal for storing frozen goods. They are commonly used in grocery stores, food distribution centres, and other businesses that require freezer storage.

What are the costs associated with implementing a freezer locker system?

The cost of implementing a freezer and refrigerated locker system will vary depending on the size, features, and customisation options. If you’re looking for a freezer and refrigerated locker system that will just perform the basics, you can expect to spend $3-5k on average less than investing in a state-of-the-art locker system. However, to take advantage of the leap forward in locker technology and get the very best user experience, expect to pay a little more.

Can freezer and refrigerated lockers be customised to fit specific needs?

Yes, with Click n Collect freezer and refrigerated lockers you can customise the locker size and colour, plus many more additional features.

What are cold lockers?

Cold lockers are another term for refrigerated lockers. Cold lockers maintain temperatures between 35 °F to 43 °F (2 °C to 6 °C), making them ideal for storing perishable goods such as fresh produce and dairy products. They are commonly used in grocery stores and food distribution centres.

Are freezer and refrigerated lockers secure?

Freezer and refrigerated lockers are generally considered to be more secure than traditional lockers, as they use digital technology to provide access and often have strong security measures, such as one-time pins and optional 2FA. However, as with any technology, there is always the potential for vulnerabilities and security breaches, so it is important to choose a reputable provider and ensure that appropriate security measures are in place. Click n Collect's multi-layered, advanced security features are why J.P. Morgan Chase Bank chooses Click n Collect solutions.

How can grocery store managers monitor and manage freezer and refrigerated lockers?

Grocery store managers can monitor and manage freezer and refrigerated lockers through a central management system provided by the locker provider. This system allows managers to track locker usage, monitor inventory levels, and manage access permissions for customers and delivery providers. Click n Collect freezer and refrigerated enable managers to automate notifications to customers to facilitate a seamless customer experience.


Speak to a Locker Specialist

Contact our team today for any queries about the cutting-edge technology used in our grocery locker systems or for a demo of our innovative smart lockers.

Our team will:

Find the best solution for your business

Walk you through the most effective implementation plan

Answer your questions and guide you through pricing

We also provide secure lockers for applications such as: