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Frequently asked questions
Why is Click n Collect the best choice for locker solutions?
Click n Collect is one of the pioneers in the global e-commerce locker industry. Our reputation worldwide is evidenced by the relationships we have with some of the world’s largest organisations. These organisations demand reliable, trustworthy software backed with 24/7 support.
Are there chiller or freezer lockers in the Click n Collect product range?
Yes, Click n Collect has specially designed temperature-controlled lockers that enable controlled ambient, chiller for all types of services. Our grocery lockers are globally used by some of the world’s largest grocery chains for their own grocery distribution.
Are the lockers customisable?
Absolutely! Click n Collect manufactures the lockers and has a full team of in-house product engineers and designers who can tailor bespoke solutions that meet your needs. We can cater to almost any size and configuration, including plasterboard sheets and full shopping trolleys. Further, our modular designs ensure your lockers can be placed around corners or other tricky space confines. So, contact us and let us know what you are looking for, and we’ll let you know if we can help.
Are the lockers easy to use?
Click n Collect's Smart Lockers merge human-centred design with the latest innovations- making them easy for non-techies to use without any training.
Can Click n Collect lockers be placed outdoors?
Certainly, Click n Collect lockers can be placed indoors or outdoors and have been tested and trusted in some of the world’s harshest weather conditions for close to a decade. Additionally, our intelligent software technology ensures controlled temperatures and uninterrupted operation at all times, no matter the extreme ambient conditions. For more details on the performance, please contact us.
Are Click n Collect™ Lockers secure?
They might be the most secure. Our robust hardware and multi-layered, advanced security features are why J.P. Morgan Chase Bank chooses Click n Collect solutions.
Can the Click n Collect lockers be integrated with our E-Commerce and other client software platforms?
Yes, our software systems integrate with your e-commerce and other software platforms through our API architecture to ensure a fully automated, reliable system. Click n Collect has been commended by its clients for the fast integrations possible due to the experience gained over many projects and the way the Click n Collect software is designed. For a complete integration briefing please contact us.
Can Click n Collect create the perfect lockers for your organisation?
With lockers that will delight your customers and a global team of implementation specialists, in-house designers and software developers eager to support you, getting started has never been easier.
Want to learn more about our metal parcel lockers? Get in touch with Click n Collect or book a demo. If you need support for your locker system, we’re also here for you, 24/7, all year round. We offer onsite and remote support which includes upgrades, enhancements, regular cleaning, and testing.