Self-Service & Contactless Parcel Lockers
A self-service parcel locker system keeps parcels in a safe and secure location until customers can pick up their orders at a time convenient to them.
Streamline retail with Click n Collect Lockers
If you’re a retail organisation looking for a safe, contactless way for consumers to pick up their orders, Click n Collect have the locker system for you. A self-service parcel locker system keeps parcels in a safe and secure location until customers can pick up their orders at a time convenient to them.
User-centric interface
Our Smart Locker systems boast an intuitive interface, making it simple for users to store and retrieve items with ease. Catering to various preferences, our system can be accessed through smartphones or on-site touchscreens, complete with clear instructions and visual cues for a seamless experience.
Unmatched security & privacy
We prioritise the security and privacy of user data in our Smart Locker system. With robust security measures, including encrypted communication and secure authentication methods, we stay ahead of the curve on potential vulnerabilities. One of the reasons our solutions are preferred by JP Morgan Chase Bank.
Seamless integration
Our Smart Locker system integrates flawlessly with your organisation's existing systems, including access control, security, and employee management software. This streamlined process enables efficient locker assignment, usage tracking, and report generation.
Adaptable design for ultimate scalability
Intelligent electronic lockers that are designed to evolve seamlessly alongside your organisation as it expands. By offering an adaptable design, we ensure that your lockers maintain superior performance, regardless of whether you are increasing the number of lockers or branching out to multiple locations. This flexible approach allows your organisation to grow without worrying about the limitations of your locker infrastructure, providing the ultimate scalability solution.
Simple and easy to use for 'non-techies'
Our Smart Locker system boasts an intuitive interface, making it simple for users to store and retrieve items with ease. Catering to various preferences, our system can be accessed through smartphones or on-site touchscreens, complete with clear instructions and visual cues for a seamless experience.
Uncompromising Security & Privacy
We prioritise the security and privacy of user data in our Smart Locker system. With robust security measures, including encrypted communication and secure authentication methods, we stay ahead of the curve on potential vulnerabilities.
APIs empowering possibilities
Our Smart Locker system integrates flawlessly with your organisation's existing systems, including access control, security, and employee management software. This streamlined process enables efficient locker assignment, usage tracking, and report generation.
Chill, secure, and sustainable solutions
Click-and-collect temperature-controlled lockers make it easier for you as a business to go above and beyond for your customers, increasing their satisfaction with a streamlined shopping experience and making it much more likely they’ll shop with you again. Our refrigerated and freezer lockers will keep your belongings cool while waiting to be picked up.
Trusted by organisations of all sizes
Experience the confidence of world-class enterprises in our solutions.
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Install self-service parcel lockers for a seamless click-and-collect process
Our contactless pick-up lockers can be customised to suit your specific retail needs. We can integrate locker system software with your own internal software, allowing for efficient management of the locker system. All customers need to do is choose the click-and-collect option at checkout. They’ll be sent a unique code that allows them access to the locker containing their parcel - so there is no risk of the wrong items being taken. Additional access features, such as age verification protocols, can be added to your smart lockers.
Self-service and contactless locker applications
Our self-service and contactless lockers are perfect for a variety of sectors and applications. They are particularly useful for businesses and organisations that require secure, convenient, and contactless storage and pickup solutions.
Retail
Contactless lockers can help retailers improve their click-and-collect operations, allowing customers to retrieve their orders at their convenience, while providing a secure and efficient solution.
Healthcare
Contactless lockers offer an efficient and secure solution for healthcare and pharmacies to manage prescription pickup, providing a convenient option for patients and reducing the workload of pharmacy staff.
Education
Contactless lockers can help schools and universities manage student package pickup and delivery, reducing the workload of mailroom staff and enhancing the overall student experience.
Equipment rental
Self-service and contactless lockers can be used to store and manage rental equipment, such as tools, sports gear, and musical instruments.
Package delivery
Contactless lockers can also be used for package delivery and pickup, reducing the workload of mailroom staff and providing a secure and efficient solution for employees to retrieve their orders.
Document management
Self-service and contactless lockers can provide a secure and efficient solution for managing controlled documents, reducing the risk of unauthorised access and improving workflow efficiency.
Increase customer satisfaction with a Click n Collect self-service locker system
Our locker systems combine the latest technology and intuitive design to create locker systems that work specifically for your organisation. We’ve worked with clients globally to create safe, secure and customisable options to ensure a seamless click-and-collect process. As our product is modular, if your service needs additional lockers, we can easily add these to the existing contactless parcel locker system.
Create a competitive edge with age-verification
Age verification constitutes more than half of interventions at self-checkouts, slowing down the checkout lines for customers. And while more retailers are leaning into electronic lockers for their buy online and pick-up in-store (BOPIS), few have the technology for automated age verification. Thus, we’ve developed a privacy-first approach to age verification which means your customers can meet your minimum age requirements without sharing personal information, allowing them to shop confidently.
Our software at a glance
Our extensive API suite ensures a seamless integration with your company's IT systems to ensure a fully automated and reliable system.
Intuitive UI & UX
Simple and easy to use for 'non-techies' and supports multiple languages.
End-to-end encryption
Data on servers and terminals is fully encrypted during end-to-end transfers, and additionally, all personal data (if captured) is encrypted at rest.
Flexible user permissions
Flexible user managements lets you to preserve the appropriate balance of collaboration and control.
VPN Sync
Data syncs between server and terminal over secure VPN to ensure data security.
Cloud hosted
Our cloud hosting platform runs industry gold standard security and best practices for uptime and disaster recovery.
Identify-verification
Protect sensitive packages and documents with Click n Collect's Identity Verification™.
“Click n Collect had the leading role in the Coles online Smart locker design and established a close working relationship with the Coles online team and its IT partners to design, build, test, roll out, go live and PIR plan the smart refrigerated locker units. Click n Collect exceeded expectations and were successful in the roll out for Coles with the first ever remote smart lockers for grocery ecommerce in the world".
Trust a locker specialist to optimise your operations
Trusted worldwide, Click n Collect is the locker specialist of choice for any operations looking to provide self-service and contactless parcel lockers. We merge human-centred design with the latest technology to create a seamless click-and-collect process. Contact one of our locker specialists today to learn more about our to find out more about our range of smart lockers and the unique locker technology behind them.
Frequently asked questions
What are self-service and contactless lockers?
Self-service and contactless lockers are a type of locker system that allows for secure storage and retrieval of items without physical contact. They are commonly used in a variety of industries for package delivery and pickup, equipment rental, and other applications that require contactless interactions. At Click n Collect, we offer contactless locker solutions designed specifically for package delivery and pickup. Our lockers feature advanced features such as touchless access, remote management, and customisable branding to enhance the customer experience and streamline operations.
How do contactless lockers work?
Contactless package lockers work by using touchless access methods such as one-time URLs and QR codes. When a customer receives a delivery or needs to store an item, they can scan a unique code or use their mobile device to access an available locker. Our lockers feature an easy-to-use interface that guides customers through the pickup process and provides real-time updates on their delivery status.
What are the benefits of using contactless package lockers?
The benefits of using self-service and contactless package lockers include improved convenience for customers, reduced delivery times, and reduced operational costs for businesses. They also provide a secure and contactless pickup option, which is particularly important in the current environment. At Click n Collect, our lockers offer additional benefits such as brand customisation, integrated marketing opportunities, and remote locker management capabilities.
What industries use contactless lockers?
Contactless lockers are used in a variety of industries, including retail, logistics, and healthcare. They are commonly found in shopping centres, universities, and hospitals.
What are the benefits of using contactless lockers for post offices?
Contactless lockers offer numerous benefits for post offices. By providing a secure and convenient package pickup option, post offices can reduce wait times and improve customer satisfaction. Contactless lockers also provide a contactless pickup option, which is especially important in the current environment. Additionally, contactless lockers can help post offices manage their package delivery and pickup operations more efficiently, reducing operational costs and increasing revenue opportunities. At Click n Collect, we offer contactless locker solutions designed specifically for post offices. Our lockers feature advanced security features, customisable branding options, and remote management capabilities to help post offices streamline their operations and provide the best possible customer experience.
Are self-service & contactless lockers secure?
Contactless lockers are designed to be secure and typically have strong security features, such as video surveillance and tamper-proof locks. While technology offers numerous benefits, it also carries the risk of vulnerabilities and security breaches. It's crucial to select a reputable provider that implements appropriate security measures to safeguard stored items and customer data. Click n Collect takes security seriously and offers advanced, multi-layered security features that meet industry standards. As a testament to our commitment to security, J.P. Morgan Chase Bank has chosen Click n Collect's solutions for their package pickup needs.
How much do contactless lockers cost?
The cost of contactless lockers can vary greatly depending on the size, features, and customisation options. If you're looking for a basic electronic locker system, you can expect to spend an average of $3-5k less than investing in a state-of-the-art locker system with advanced features. However, the extra investment in a more advanced locker system can provide a significant leap forward in technology, resulting in a superior user experience and increased operational efficiency.
Can we integrate contactless lockers into our existing systems?
Click n Collect offers seamless integration options to help businesses incorporate our contactless lockers into their existing systems. We provide our software development kit (SDK) and extensively tested APIs to simplify the integration process. Our team also provides comprehensive support to ensure a smooth and successful integration, allowing businesses to incorporate our contactless lockers quickly and easily into your operations.
Can our businesses remotely monitor and manage contactless lockers?
Yes, Click n Collect's central management system enables businesses to easily monitor and manage their contactless lockers. The system allows for tracking locker usage, monitoring inventory levels, and managing access permissions for both customers and staff. In addition, our system provides real-time analytics and reporting to help your business make data-driven decisions and optimise your locker operations.
How much to contactless lockers cost?
The cost of self-service & contactless lockers can vary greatly depending on the size, features, and customisation options. If you're looking for a basic electronic locker system, you can expect to spend an average of $3-5k less than investing in a state-of-the-art locker system with advanced features. However, the extra investment in a more advanced locker system can provide a significant leap forward in technology, resulting in a superior user experience and increased operational efficiency.
Connect with a Locker Specialist
Our team will:
Find the best solution for your business
Walk you through the most effective implementation plan
Answer your questions and guide you through pricing
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