Parcel Drop Off & Collection Lockers
Provide your office block, retail store or academic institution with a premium feature by installing a parcel drop off and collection locker system.
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Parcel lockers that merge human-centred design with the latest technologies
Provide your office block, retail store or academic institution with a premium feature by installing a parcel drop off and collection locker system. The Click n Collect range is amongst the best self-service contactless parcel post lockers in Australia and worldwide. The latest innovations in technology and human-centred design support a product that has found many different applications worldwide.
User-centric interface
Our Smart Locker systems boast an intuitive interface, making it simple for users to store and retrieve items with ease. Catering to various preferences, our system can be accessed through smartphones or on-site touchscreens, complete with clear instructions and visual cues for a seamless experience.
Unmatched security & privacy
We prioritise the security and privacy of user data in our Smart Locker system. With robust security measures, including encrypted communication and secure authentication methods, we stay ahead of the curve on potential vulnerabilities. One of the reasons our solutions are preferred by JP Morgan Chase Bank.
Seamless integration
Our Smart Locker system integrates flawlessly with your organisation's existing systems, including access control, security, and employee management software. This streamlined process enables efficient locker assignment, usage tracking, and report generation.
Adaptable design for ultimate scalability
Intelligent electronic lockers that are designed to evolve seamlessly alongside your organisation as it expands. By offering an adaptable design, we ensure that your lockers maintain superior performance, regardless of whether you are increasing the number of lockers or branching out to multiple locations. This flexible approach allows your organisation to grow without worrying about the limitations of your locker infrastructure, providing the ultimate scalability solution.
Simple and easy to use for 'non-techies'
Our Smart Locker system boasts an intuitive interface, making it simple for users to store and retrieve items with ease. Catering to various preferences, our system can be accessed through smartphones or on-site touchscreens, complete with clear instructions and visual cues for a seamless experience.
Uncompromising Security & Privacy
We prioritise the security and privacy of user data in our Smart Locker system. With robust security measures, including encrypted communication and secure authentication methods, we stay ahead of the curve on potential vulnerabilities.
APIs empowering possibilities
Our Smart Locker system integrates flawlessly with your organisation's existing systems, including access control, security, and employee management software. This streamlined process enables efficient locker assignment, usage tracking, and report generation.
Chill, secure, and sustainable solutions
Click-and-collect temperature-controlled lockers make it easier for you as a business to go above and beyond for your customers, increasing their satisfaction with a streamlined shopping experience and making it much more likely they’ll shop with you again. Our refrigerated and freezer lockers will keep your belongings cool while waiting to be picked up.
Trusted by organisations of all sizes
Experience the confidence of world-class enterprises in our solutions.
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Secure and seamless parcel services
Our parcel drop-off and collection lockers are an essential purchase for any building that receives daily deliveries. The locker system allows couriers or mail drivers to deposit parcels in a secure locker system, with recipients notified when a parcel is ready for collection. Due to the high level of security built into the locker system, users can collect their parcels at a time convenient to them - not just within business hours. No more rushing to the post office before close or having parcels mislaid. The parcel drop-off and collection lockers provide a secure way to store deliveries and remove a time-consuming responsibility from front-of-house staff.
Parcel lockers with multiple applications
Our modular design allows you to achieve the optimum balance between minimal footprint and the ability to cater for the expected volume of different equipment/device sizes.
Parcel management
Our industry-leading locker technology enables staff or authorised delivery partners to simply deliver parcels and mail directly into the locker and the recipient is automatically notified.
Document management
Document flow automation allows document teams to design and deploy customised, automated document routing workflows that ensure standardised procedures are followed every time a document needs to be reviewed or signed.
Asset management
Our asset management feature means employees can receive, manage, and track IT equipment or inventory across the organisation.
Device charging
Store, charge, secure and transport your laptops and other electronic devices with Click n Collect smart lockers.
Personal storage
Perfect for the shared workspace and hybrid working environment, provide employees personal, secure, 24-hour locker storage while at work.
Visitor locker
Flexible software management allows you to allocate a certain number of lockers to visitors, and just as easy re-allocate them back to employees.
Customisation at your fingertips
Click n Collect’s parcel post lockers are automated, contactless and secure. We pride ourselves on providing 24-hour access and convenience for customers who use our lockers. You can also customise the access technology to suit your specific needs and offer an extra level of security - integrate locker software with internal programs to track deliveries and pick-ups from staff or generate one-time codes for collecting parcels. The modular nature of our designs means you can expand locker systems as your needs grow. Lockers can also be used as collection points for returning borrowed equipment or other resources, especially within an education or office environment.
Create a competitive edge with age-verification
Age verification constitutes more than half of interventions at self-checkouts, slowing down the checkout lines for customers. And while more retailers are leaning into electronic lockers for their buy online and pick-up in-store (BOPIS), few have the technology for automated age verification. Thus, we’ve developed a privacy-first approach to age verification which means your customers can meet your minimum age requirements without sharing personal information, allowing them to shop confidently.
Our software at a glance
Our industry-leading software is built for seamless integration with any third-party platform thanks to our extensive API suite.
End-to-end encryption
Data on servers and terminals is fully encrypted during end-to-end transfers, and additionally, all personal data (if captured) is encrypted at rest.
Intuitive UI & UX
Custom-branded screens that are simple and easy to use for 'non-techies' and supports multiple languages.
Uptime guarantee
Click n Collect offers an unparalleled commitment to reliability, with an impressive service level guarantee of 99.9% uptime.
24/7 customer support
Experience around-the-clock assistance with our 24/7 customer support, ensuring uninterrupted service and immediate solutions to your queries, no matter the hour.
Cloud hosted
Our cloud hosting platform runs industry gold standard security and best practices for uptime and disaster recovery.
Data analytics
Gain access to top-tier reporting and management tools with our package management software. Designed for commercial level use, it equips you with the capability to oversee multiple locations simultaneously.
“Being a bank, we have very stringent requirements for a security locker provider. They needed to be very secure lockers, but also the security of the software connected to the lockers needed to be protected against cyber security hacks.”
Trust a locker specialist to optimise your operations
Trusted worldwide, Click n Collect is the locker specialist of choice for any operations looking to provide parcel lockers. We merge human-centred design with the latest technology to create a seamless click-and-collect process. Contact one of our locker specialists today to learn more about our to find out more about our range of smart lockers and the unique locker technology behind them.
Frequently asked questions
What are parcel lockers?
Parcel lockers are a type of locker system that allows for secure storage and retrieval of items with minimal physical contact. They are commonly used in a variety of industries for package delivery and pickup, equipment rental, and other applications that require contactless interactions. At Click n Collect, we offer parcel locker solutions designed specifically for package delivery and pickup. Our lockers feature advanced features such as touch-less access, remote management, and customisable branding to enhance the customer experience and streamline operations.
How do parcel lockers work?
Parcel lockers work by using touchless access methods such as one-time URLs and QR codes. When a customer receives a delivery or needs to store an item, they can scan a unique code or use their mobile device to access the designated package locker. Our parcel lockers feature an easy-to-use interface that guides customers through the pickup process and provides real-time updates on their delivery status.
What are the benefits of using parcel lockers?
The benefits of using parcel lockers include improved convenience for customers, reduced delivery times, and reduced operational costs for businesses. They also provide a secure and contactless pickup option, which is particularly important in the current environment. At Click n Collect, our lockers offer additional benefits such as brand customisation, integrated marketing opportunities, and remote locker management capabilities.
What industries use parcel lockers?
Parcel lockers are used in a variety of industries, including retail, logistics, and healthcare. They are commonly found in shopping centres, universities, and hospitals. Click n Collect is also a leading supplier of parcel lockers for apartments.
What types of items can be stored in parcel lockers?
Contactless lockers can be used to store a variety of items, including packages, personal items, and rental items. Our lockers are designed to accommodate a range of product sizes and can be customised to fit specific needs.
Can Click n Collect parcel lockers be customised to fit our specific needs?
Yes, at Click n Collect, we offer customisation options for our parcel lockers, such as locker size, colour, and branding. Our team works closely with each client to ensure that the lockers meet their specific needs and requirements.
Are parcel lockers secure?
? Parcel lockers are designed to be secure and typically have strong security features, such as video surveillance and tamper-proof locks. While technology offers numerous benefits, it also carries the risk of vulnerabilities and security breaches. It's crucial to select a reputable parcel locker supplier that implements appropriate security measures to safeguard stored items and customer data. Click n Collect takes security seriously and offers advanced, multi-layered security features that exceed industry standards. As a testament to our commitment to security, J.P. Morgan Chase Bank has chosen Click n Collect's as a preferred supplier for their parcel locker systems.
How much does a smart parcel locker cost?
The cost of a smart parcel locker system can vary greatly depending on the size, features, and customisation options. If you're looking for a basic parcel locker system, you can expect to spend an average of $3-5k less than investing in a state-of-the-art locker system with advanced features. However, the extra investment in a more advanced locker system can provide a significant leap forward in technology, resulting in a superior user experience and increased operational efficiency.
Can we integrate parcel lockers into our existing systems?
Click n Collect offers seamless integration options to help businesses incorporate our contactless lockers into their existing systems. We provide our software development kit (SDK) and extensively tested APIs to simplify the integration process. Our team also provides comprehensive support to ensure a smooth and successful integration, allowing businesses to incorporate our parcel lockers quickly and easily into your operations.
Can our businesses monitor and manage smart parcel lockers?
Click n Collect's central management system enables businesses to easily monitor and manage their contactless lockers. The system allows for tracking locker usage, monitoring inventory levels, and managing access permissions for both customers and staff. In addition, our system provides real-time analytics and reporting to help your business make data-driven decisions and optimise your locker operations.
What are the benefits of using automated parcel lockers for retailers?
Automated parcel lockers offer numerous benefits for retails. By providing a secure and convenient package pickup option, retailers can reduce wait times and improve customer satisfaction. Additionally, automated parcel lockers can help retailers manage their click-and-collect operations more efficiently, reducing operational costs and increasing revenue opportunities. Click n Collect is a leading parcel locker company, we offer contactless locker solutions designed specifically for retailers.
Connect with a Locker Specialist
Our team will:
Find the best solution for your business
Walk you through the most effective implementation plan
Answer your questions and guide you through pricing