Smart lockers that merge human-centred design with the latest technologies
Human-centered design (HCD) is an approach to problem-solving that places the needs and experiences of people at the centre of the design process. It's a user-centered approach that considers the perspectives and requirements of end-users, as well as their social and cultural context, throughout the design process. Some of these benefits include:
Enhanced User Experience (UX)
Human-centred design ensures that the software is designed with the end user in mind, making it more user-friendly and intuitive. This can lead to higher levels of customer satisfaction and adoption.
Embedding the latest technologies enable us to develop products that are more reliable, efficient, environmentally friendly, and easier to use. This leads to increased efficiency and productivity for both your business and users.
Our clients are often seen as being more innovative and forward-thinking. This can give you a competitive advantage in the market, making you more attractive to potential customers.
HCD is a collaborative process. Designing the perfect locker solution for your business involves collaboration between the you (our client), our project managers, and our internal design and development teams. Effective communication leads to more effective problem-solving.
By designing solutions with accessibility in mind, our smart lockers are more usable by a wider range of people, including those with disabilities.
Embracing the Internet of Things (IoT)
Click-and-collect smart lockers are IoT (Internet of Things) enabled. Equipped with sensors, connectivity, and software to enable seamless communication and control over your locker's functions. This means that your lockers can be remotely monitored, managed, and updated using internet connectivity, enabling you to offer a more convenient and flexible shopping experience to their customers. For example, our IoT technology enables contactless collection of goods with one-click of a mobile phone. Customers can place their orders online, receive notifications when their order is ready, and use their mobile phone to access their locker and collect goods in a matter of seconds. This reduces the need for physical contact with the locker and eliminates the need for paper receipts or manual check-in processes. Overall, our IoT technology enhances the functionality and efficiency of click-and-collect lockers, making them an essential tool for modern retail and commerce.
Embedding Artificial Intelligence (AI)
Click n Collect™ offers advanced technology for identity verification and age verification that can benefit both package protection and customer checkout experiences. In-person user identity verification is time-consuming, costly, and high-friction for users. However, with our technology, you can add another layer of security to controlled document flow and asset management, ensuring that only intended recipients access your company's confidential packages and documents. Similarly, our privacy-first approach to age verification means that customers can meet your minimum age requirements without sharing personal information, helping them shop confidently and reducing the need for time-consuming interventions at self-checkouts. While many retailers are using electronic lockers for buy online and pick-up in-store, few have the technology for automated age verification.
The power of flexible APIs and robust software
Equally crucial to durable hardware is robust Software- the set of programs, procedures, and routines associated with the physical locker system. Flexible API's are essential to seamless integration with your eCommerce, POS, or building management software. API is the acronym for Application Programming Interface, a software intermediary that allows two applications to talk to each other. Each time you use an app like Facebook, send an instant message or check the weather on your phone, you're using an API. We also understand that security plays a significant role with every self-service system; which is why we secure the hardware, user, operator, and data with innovative features such as integrated alarm systems and encrypted communication.
Innovative security features for smart lockers
Click n Collect smart lockers are designed with innovative security features to protect your assets. Integrated alarm systems alert you to unauthorized access, while encrypted communication keeps your data confidential. Users can access lockers through a combination of one-time pins, RFID cards, or biometric scans, ensuring only authorised individuals can use them. We've also implemented features to help the operator manage access, monitor usage, and generate reports. With our smart lockers, you can rest assured that your assets are safe and secure.
Energy-efficient R290 for a greener future
The growing demand for energy-efficient and environmentally friendly commercial refrigeration equipment has led to the resurgence of natural refrigerant propane (R-290). Click n Collect has integrated R290 into our refrigeration technology to support your company's green initiatives- making your lockers future proof against incoming regulations.
What is R290?
R290 (Propane) is refrigerant grade propane, used as a green alternative to R404A and R407 series refrigerants in new refrigeration systems. With a global warming potential (GWP) of 3 (well below the international threshold of 150 GWP), R-290 checks two key regulatory boxes: 1) it is listed as a preferred refrigerant substitute by the Environmental Protection Agency (EPA); and 2) it meets the Department of Energy's (DOE) call for more energy efficiency in compressors and condensers. R290 has gained wide acceptance in Europe, where environmental concerns and stricter regulations drive the adoption of more eco-friendly alternatives.
While the United States has lagged in adopting R-290, it is likely to be called upon by the Environmental Protection Agency (EPA) to replace existing environmentally unfriendly refrigerants soon.
Built to last
The rigidity and strength is achieved by using double-skinned, galvanised steel. We conduct extensive durability testing on all parts, which is why we use propriety circuit boards, monitors, and a myriad of other high-grade components and locking mechanisms.
Advanced robotics and other automated technologies
Drones and advanced robotics have the potential to revolutionise the way click-and-collect operates in the future. There are several benefits of using delivery drones and advanced robotics for delivery. Here are a few key ones:
Improved efficiency and speed
Advanced robotics can significantly improve the efficiency and speed of the delivery process. Robots can sort and move packages quickly and accurately, while also being able to navigate through crowded spaces more efficiently. This can help to reduce delivery times and improve customer satisfaction.
Reduce labour cost
Using advanced robotics can help to reduce labour costs, as robots can automate many of the tasks that would otherwise require human labour. This can help companies to save money on labour costs, especially during peak delivery periods when additional staff may be required.
Increased accuracy and security
Advanced robotics can also help to increase the accuracy and security of the delivery process. Robots can accurately sort and move packages, reducing the risk of errors and theft. Additionally, robots can be equipped with sensors and cameras that can monitor the delivery process and detect any issues that may arise.
Improved environmental sustainability
Using advanced robotics for delivery can help to improve environmental sustainability. Robots produce fewer emissions than traditional delivery vehicles, and can help to reduce the amount of energy and resources required for delivery operations. This can help companies to reduce their carbon footprint and promote a more sustainable business model.
Overall, the benefits of using advanced robotics for delivery include improved efficiency, reduced labor costs, increased accuracy and security, and improved environmental sustainability. These benefits can help companies to improve their bottom line and provide a better experience for their customers. If you are interested in learning more about Click n Collects advanced robotics and delivery drones please contact us.
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