Workplace and Employee Lockers

Human-centered design (HCD) is an approach to problem-solving that places the needs and experiences of people at the centre of the design process. It's a user-centered approach that considers the perspectives and requirements of end-users, as well as their social and cultural context, throughout the design process.

The goal of HCD is to create solutions that are not only functional and efficient, but also satisfying and meaningful to the people who will use them. For Click n Collect, the process starts by understanding the problem space through empathy and research, and then uses that understanding to guide the development of our design concepts. Through iterative testing and refinement, HCD ensures that our technologies meet the needs of your business and ultimately the people (end-user or customer) you are providing the solution for.

Smart lockers are called "smart" because they are part of a new generation of connected products that require a supporting technology infrastructure to function effectively. This infrastructure is often referred to as a "technology stack."

In the case of smart lockers, the technology stack provides a gateway for data exchange between the locker and the user, integrating data from business systems, external sources, and other related products. The technology stack also serves as the platform for data storage and analytics, runs applications, and safeguards access to the locker and the data flowing to and from it.

For example, Click n Collect's smart parcel lockers use sensors to detect when a package has been delivered and then use the technology stack to send a notification to the recipient that their package is ready for pickup. Our technology stack could also store information about who has accessed the locker and when, allowing for detailed tracking and monitoring of locker usage.

Overall, the smart technology stack enables smart lockers to be more than just simple storage units. It allows them to be integrated into broader systems and to provide a range of added features and benefits, such as automated notifications, enhanced security, and real-time data analysis.

Click n Collect is a reliable locker specialist trusted by individuals and businesses worldwide. Our robust hardware and multi-layered, advanced security features are why J.P. Morgan Chase Bank partners with Click n Collect to provide corporate locker solutions.