Name: Parcel
Brand: Click n Collect

Who uses our lockers?

A comprehensive solution, ideal for:

Offer secure, self-serve pickup that reduces queues and frees up your floor staff—perfect for click-and-collect, parcel drop-off, or seasonal demand.

Pharmacy

Revolutionize your business operations and elevate the customer experience with our custom-designed click-and-collect parcel storage solutions, suitable for both indoor and outdoor applications.

Grocery and Supermarket

Give customers a simple, contactless way to collect online orders—without adding pressure to your staff. Our customizable lockers support any basket size and keep operations flowing.

Highlights

Flexible parcel locker systems that scale with your operation

Durable

Designed in Australia and built from robust cold-rolled, galvanized stainless steel, ensuring long-lasting performance for both indoor and outdoor use.

Secure

Advanced locking mechanisms and tamper-resistant designs provide maximum security for your items, no matter where they’re installed.

Flexible

With flexible configurations, these lockers are designed to meet your needs with compact compartments for smaller items and larger doors for high-volume ambient storage.

Modular

Modular design allows for easy expansion or reconfiguration of locker setups, providing flexibility for future needs, growing alongside your business.

Product specifications

Explore the features and specifications behind our parcel locker systems.

Parcel Lockers

Simplify parcel pickup, delivery and returns

PIN, QR code, RFID, or biometrics – choose your way in.

Effortlessly handle both parcel collections and returns, optimizing operations for e-commerce and delivery services.

Integrated technology ensures compliance with regulations for age-restricted items such as alcohol and tobacco, providing a secure and automated verification process.

Smart battery backup with power alerts ensures continued operation during outages, enhancing network efficiency and ensuring uninterrupted service.

Integrated software allows real-time monitoring, notifications, and seamless integration with ERP, POS, logistics, and other systems for streamlined operations and convenience.

Fulfill customer orders efficiently from inside the store, while providing seamless 24/7 pickup access at the storefront.

Click n Collect: a comprehensive solution

State-of-the-art locker hardware

Durable construction

Click n Collect smart lockers are built with high-quality, durable materials to withstand heavy usage in both indoor and outdoor environments.

Modular flexibility

Through customizable configurations, our locker systems adapt directly to your specific needs, from grocery to parcel solutions.

Energy efficient

Designed with inverter technology and eco-friendly refrigerants, Click n Collect smart lockers help reduce energy consumption and environmental impact.

Cutting-edge locker software

Seamless integration

Our advanced Click n Collect parcel pending smart locker software integrates with your existing systems, ensuring a smooth transition to more efficient operations.

Customizable UI

Our software offers customizable user interfaces to align with your organization’s identity, creating a more cohesive customer experience.

Real-time monitoring

Track usage, inventory, and performance through real-time reporting, giving you data-driven insights to optimize operations.

Unparalleled service and support

24/7 support

Our support team is available around the clock, ensuring your lockers stay at peak performance whenever you need them.

Proactive maintenance

We offer regular maintenance services to prevent issues, ensuring your lockers perform at their best.

Expert installation

Our experienced smart locker installers will guide you from setup to training for a smooth installation process with minimal downtime.

The Click n Collect comprehensive solution

State-of-the-art locker hardware

Durable construction

Click n Collect smart lockers are built with high-quality, durable materials to withstand heavy usage in both indoor and outdoor environments.

Modular flexibility

Through customizable configurations, our locker systems adapt directly to your specific needs, from grocery to parcel solutions.

Energy efficient

Designed with inverter technology and eco-friendly refrigerants, Click n Collect smart lockers help reduce energy consumption and environmental impact.

Cutting-edge locker software

Seamless integration

Our advanced Click n Collect parcel pending smart locker software integrates with your existing systems, ensuring a smooth transition to more efficient operations.

Customizable UI

Our software offers customizable user interfaces to align with your organization’s identity, creating a more cohesive customer experience.

Real-time monitoring

Track usage, inventory, and performance through real-time reporting, giving you data-driven insights to optimize operations.

Unparalleled service and support

24/7 support

Our support team is available around the clock, ensuring your lockers stay at peak performance whenever you need them.

Proactive maintenance

We offer regular maintenance services to prevent issues, ensuring your lockers perform at their best.

Expert installation

Our experienced smart locker installers will guide you from setup to training for a smooth installation process with minimal downtime.

Certifications & compliance

ADA

Our smart lockers incorporate design elements that comply with the Americans with Disabilities Act (ADA).

DOE

Department of Energy (DOE) adherence ensures our lockers are energy-efficient yet high-performing.

NSF

Our food lockers adhere to National Sanitation Foundation (NSF) standards.

UL and CE

Our lockers are UL and CE certified, ensuring they meet the highest safety and quality standards.

Partner voices

Smart access technology for seamless pickup

Retail

"The arrivals locker program has greatly elevated the customer experience by offering a fast, secure, and completely contactless pickup solution. Customers appreciate the convenience of collecting their orders instantly upon arrival using the SMS code—eliminating queues, saving time, and making the process seamless from start to finish."

Eswaran

Muscat Duty Free

Retail

"The Click n Collect locker system has been rock solid. It’s incredibly easy for customers to use, and we haven’t had a single mishap. It’s very popular. The temperature control is near perfect, and the Control Tower has been completely reliable."

Vinnie Lima

GetBlok Farms

Nonprofit

"Our newly added smart lockers have helped us serve a population of people who we have been unable to reach during our pantry hours at the Northern Illinois Food Bank's Neighborhood Market. These smart lockers have allowed us to offer a convenient and contactless method of distributing fresh groceries to our Neighbors in need who cannot attend our pantry due to reasons such as health struggles, work schedules, or lack of transportation."

Courtney Oakes

Northern Illinois Food Bank

Nonprofit

"The Click n Collect lockers have expanded how we get needed food to our families. They are providing 24/7 access, convenience and discretion for those who need it. One mom of young twins stated "It is so much easier than bringing the kids into the pantry with me!" Another client emailed "I LOVE IT!!" We are seeing more families reached by the lockers, eliminating the embarrassment often felt by those coming to a food pantry. The lockers are easy to use and support has been timely and very helpful."

Beth Bentley

Gahanna Residents in Need (GRIN)

Parcel locker FAQs

What are smart parcel lockers?

What can parcel lockers be used for?
Smart parcel lockers are secure, self-service storage systems that allow customers or staff to collect and return parcels without manual handover. They help you manage deliveries more efficiently while giving users flexible, 24/7 access.
How do parcel locker systems work?
Parcels are placed into a secure locker compartment and assigned to a recipient. The customer receives a code or QR, which they use to access their parcel at a time that suits them—no queues or staff assistance required.
How do parcel lockers reduce failed deliveries?
Parcel lockers provide a secure, always-available delivery point. Instead of missed deliveries or redelivery attempts, parcels are safely stored until the recipient is ready to collect them. This improves delivery success rates and reduces operational costs.
Can parcel lockers handle returns?
Yes. Click n Collect’s smart parcel lockers can support returns as well as deliveries. Customers can drop off items securely using the same system, helping you streamline reverse logistics without adding extra handling steps.
How secure are smart parcel lockers?
Our parcel lockers are designed with security in mind, including: • Individual compartment access • Tamper-resistant construction • Secure authentication (PIN or QR). This ensures every parcel is protected from delivery through to collection.
Do parcel lockers integrate with existing systems?
Yes. Our smart parcel locker systems integrate with your existing platforms using APIs and real-time data connections. This allows you to connect lockers with courier systems, internal workflows, or customer notifications.
Can parcel lockers be installed indoors and outdoors?
Yes. Our lockers are designed for both indoor and outdoor environments. They’re built to handle high usage and changing conditions, making them suitable for retail locations, workplaces, residential sites, and public spaces.
Who uses parcel locker systems?
Parcel lockers are used across a range of industries, including: • Retail and eCommerce • Logistics and courier networks • Workplaces and offices • Residential buildings and universities. They provide a flexible solution anywhere secure, self-service pickup is needed.