We design and build smart locker solutions that serve people
As a smart locker manufacturer and supplier, we use human-centered design to build lockers that make pickup easier for retailers, grocers, and nonprofits across the world.
Our mission
We help retailers, grocers, and nonprofits put goods into people’s hands on their own schedule, with lockers built to last.
Our vision
We see a future where collecting a grocery order, a food parcel, or an online purchase is simple, secure, and stress-free, whenever people need it. Every pickup should respect people’s time and protect their dignity.
Our values
We lead with excellence, stay curious, and act with heart. Excellence means lockers and service our clients can rely on for years. Curiosity means listening to the people who use our lockers and improving with every release. Heart means remembering there’s a person behind every pickup, whether it’s a busy shopper or a neighbor in need. Inside our team, it means a workplace where every voice is heard.
A journey through human-centered design
What separates smart locker manufacturers is the work before anything is built. We start with the people who will collect from the locker and the staff who will load it, then design, test, and refine until both find it easy.
Discover
Define
Design
Deliver
Refine
Discover
Designing with purposeThe best solutions start with understanding real people and real challenges. We immerse ourselves in the user experience, using research, observation, and direct engagement to uncover genuine needs and opportunities for innovation.
Define
Developing targeted solutionsA great product solves the right problem. We refine our insights to pinpoint the core challenge, transforming research into clear, actionable objectives that guide development and ensure a meaningful impact.
Design
Perfecting solutions with purposeInnovation doesn’t happen in a single step—it’s an iterative process. We develop, prototype, and test, continuously gathering feedback to validate usability and performance. This ensures that our smart lockers aren’t just functional—they’re effortless to use.
Deliver
Solutions that exceed expectationsA product is only successful if it works seamlessly in real-world environments. Before launch, our lockers undergo rigorous testing to ensure they align with both user expectations and operational goals, delivering reliability, security, and efficiency at scale.
Refine
Evolving through continuous improvementNeeds change, and so do our solutions. We continually analyze data, gather insights, and refine our software and hardware to stay ahead of evolving user demands. This ensures our lockers remain cutting-edge, adaptable, and always built for better experiences. By following this human-centered, service-led approach, we create solutions that don’t just meet expectations—they elevate experiences for businesses and their customers.
Built to deliver. Backed for the long haul.
Unmatched service and support
24/7 support
Our global team is available around the clock to keep your lockers running—no matter where or when.
Proactive maintenance
We prevent problems before they happen, with scheduled servicing and remote diagnostics that keep things smooth behind the scenes.
Expert installation
From site planning to final training, our team ensures every install is seamless—with minimal downtime and no disruption to your operations.
Engineered to endure
Durable construction
Our lockers are purpose-built for demanding environments—indoors or out. Rain, heat, high-traffic? No problem.
Modular flexibility
Grocery, parcel, nonprofit or medical—our configurable systems fit your space, use case, and future growth.
Energy efficient
Eco-friendly refrigerants and smart inverter tech reduce energy usage and environmental impact.
Smart software that works for you
Seamless integration
Built to plug straight into your systems. No custom dev required.
Customizable UI
Tailor the interface to match your brand or user needs—from health clinics to retail chains.
Real-time monitoring
Track usage, spot issues early, and get data-driven insights to improve efficiency.
Everyday impact
Making a difference, one pickup at a time
"Once a customer has used the Click n Collect system for the first time, they want to use it again and again. There is no real wait time, and they can come at their own convenience."
Supercheap Auto
Supercheap Auto
"Thanks to its convenience, privacy, and consistent availability of the food lockers, the families in our community can regain stability, rebuild their lives, and ultimately move beyond the grip of food insecurity. We are thankful for the opportunity to serve our community through our Food Locker program."
Kourtney Shoop
Beaver County YMCA
"The Click n Collect locker system has been rock solid. It’s incredibly easy for customers to use, and we haven’t had a single mishap. It’s very popular. The temperature control is near perfect, and the Control Tower has been completely reliable."
Vinnie Lima
GetBlok Farms
"The arrivals locker program has greatly elevated the customer experience by offering a fast, secure, and completely contactless pickup solution. Customers appreciate the convenience of collecting their orders instantly upon arrival using the SMS code—eliminating queues, saving time, and making the process seamless from start to finish."
Eswaran
Muscat Duty Free
"Many individuals face significant challenges in accessing the food they need. Barriers like limited transportation and the stigma often associated with seeking assistance prevent neighbors from getting the support and proper nutrition they deserve." The smart locker system provides an innovative and flexible solution to providing additional food pickup options at locations that many of our neighbors in need are already visiting in their daily lives.”
Carey Redmann
Feeding America Eastern Wisconsin
"The Click n Collect lockers have improved access to free food, allowing neighbors to collect it on their own schedule. Many work during regular distribution hours, and the lockers let them pick up food on their way home. One neighbor, who is disabled, shared how grateful they were to avoid standing in line. Working students with families and residents in under-resourced areas also benefit—making it easier to access food close to home, school, or work."
Erin McKinney
Food Bank of Contra Costa and Solano
"Our newly added smart lockers have helped us serve a population of people who we have been unable to reach during our pantry hours at the Northern Illinois Food Bank's Neighborhood Market. These smart lockers have allowed us to offer a convenient and contactless method of distributing fresh groceries to our Neighbors in need who cannot attend our pantry due to reasons such as health struggles, work schedules, or lack of transportation."
Courtney Oakes
Northern Illinois Food Bank
"The Click n Collect lockers have expanded how we get needed food to our families. They are providing 24/7 access, convenience and discretion for those who need it. One mom of young twins stated "It is so much easier than bringing the kids into the pantry with me!" Another client emailed "I LOVE IT!!" We are seeing more families reached by the lockers, eliminating the embarrassment often felt by those coming to a food pantry. The lockers are easy to use and support has been timely and very helpful."
Beth Bentley
Gahanna Residents in Need (GRIN)
"Many of our neighbors who experience hunger struggle to access pantries because of limited transportation and scheduling conflicts. Implementing food lockers in our community reduced those barriers. Now our neighbors have the flexibility to access Mission Marshall Food Pantry in a way that also offers privacy and dignity."
Misty Scott
Mission Marshall
"Click n' Collect food lockers are a fantastic community asset! They offer our neighbors convenient, discreet, and dignified access to nutritious food. The Click n' Collect team provides amazing support, and they have been a pleasure to work with. We're looking forward to having our third set of lockers installed this summer and hope to have more in the near future."
Kari Hanna
Low Country Food Bank
"The vast majority of our unique families using the lockers are new to NNEMAP. so we have created an awareness of our pantry for a group of folks who didn't know we existed prior to having lockers."
Jim Hamberg
Pantry Director, NNEMAP
"At a couple of our clinics, before we had the Click n Collect lockers, enrollment in our Food as Medicine program was fairly low—around 20 to 30 patients. After installing lockers, one clinic grew from 30 to nearly 200, and another from 20 to almost 100. The lockers drove that growth by making it easier to access fresh produce—especially in food deserts where quality options are limited."
Vanessa Fernandez
HealthLinc
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Click n Collect provides 24/7 global support, ensuring we're always there when our clients need us.
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