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Smart Metal Lockers

Our innovative steel locker system is a fully integrated, automated parcel locker solution that can streamline and improve the delivery process for any company and industry. Providing a reliable, flexible infrastructure for receiving and dispatching parcels, our parcel lockers will simplify your operations while improving your customer experience. 

Smart Lockers by Click n Collect

Lockers that merge human-centred design with the latest technologies

Designed with innovative technology, our parcel lockers offer value for various applications. From temperature-controlled lockers perfect for grocery and pharmacy deliveries to age verification features for the order of age-restricted products. Our smart steel parcel lockers ensure that your goods are delivered safely and securely to your customers no matter where they're located. 

Why are they called "smart lockers"?

Smart lockers are called "smart" because they are part of a new generation of connected products that require a supporting technology infrastructure to function effectively. This infrastructure is often referred to as a "technology stack."

In the case of smart lockers, the technology stack provides a gateway for data exchange between the locker and the user, integrating data from business systems, external sources, and other related products. The technology stack also serves as the platform for data storage and analytics, runs applications, and safeguards access to the locker and the data flowing to and from it.

For example, Click n Collect's smart parcel lockers use sensors to detect when a package has been delivered and then use the technology stack to send a notification to the recipient that their package is ready for pickup. Our technology stack could also store information about who has accessed the locker and when, allowing for detailed tracking and monitoring of locker usage.

Overall, the smart technology stack enables smart lockers to be more than just simple storage units. It allows them to be integrated into broader systems and to provide a range of added features and benefits, such as automated notifications, enhanced security, and real-time data analysis.

What is human-centred design?

Human-centered design (HCD) is an approach to problem-solving that places the needs and experiences of people at the centre of the design process. It's a user-centered approach that considers the perspectives and requirements of end-users, as well as their social and cultural context, throughout the design process.

The goal of HCD is to create solutions that are not only functional and efficient, but also satisfying and meaningful to the people who will use them. For Click n Collect, the process starts by understanding the problem space through empathy and research, and then uses that understanding to guide the development of our design concepts. Through iterative testing and refinement, HCD ensures that our technologies meet the needs of your business and ultimately the people (end-user or customer) you are providing the solution for.


Building relationships with leading brands

Our focus on building long-term relationships with leading brands is one of the reasons that we've been able to grow and thrive in a competitive market, and we're committed to continuing to build on those relationships in the years to come.

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Turn-key locker installation and service solutions

From initial design and manufacturing, to implementation and ongoing support, we're here to ensure your business gets the most from its locker investment. We understand intimately the critical nature of implementing a new customer touchpoint and are committed to delivering a best-in-class customer experience. All you need to worry about is filling your lockers with customer orders.

Our steel locker applications 

Click n Collect offers a range of different steel locker types that can be customised to adapt to your business or its customers. Our most popular steel lockers that streamline and optimise your businesses operations include:

24-Hour Lockers | Click n Collect 

24-Hour Lockers

Provide your tenants and customers with the convenience of picking up their deliveries in their own time and outside of operating hours with 24-hour access. 

Couier Lockers | Click n Collect 

Courier Lockers

Allows courier companies to deliver packages for their customers at a safe location that no other courier company can access.

Electronic Parcel Lockers | Click n Collect 

Electronic Parcel Lockers

Achieve a secure and flexible delivery location for your customers using modern technology to simplify the entire process. 

Parcel Lockers | Click n Collect 

Parcel Lockers

Provide your customers with a convenient, contactless, and speedier way to collect their online shopping.

Lobby and Ground Floor Lockers | Click n Collect 

Lobby & Ground Floor

Ideal solution to add security for apartment complex deliveries and create a premium living location. 

Self-service Contactless Lockers | Click n Collect

Self-service Contactless Lockers

Provides a contactless delivery service through a unique QR code sent to your customer's phone. 

Temperature-controlled Lockers | Click n Collect 

Temperature-controlled Lockers

Ideal for grocery and pharmaceutical deliveries which need to be kept in a temperature-controlled environment.

Smart metal locker software

Industry-leading locker technology

Our locker systems are designed for indoor and outdoor use, and are built with durability in mind. Made from high-quality and robust materials, our lockers will stand up against all kinds of weather conditions or other potential hazards, enforcing their high level of security. Furthermore, our Smart Lockers come with a range of innovative features including ID verification, to ensure a quick delivery process without the threat of theft or misplacement. 


Our smart locker software at a glance

Our industry-leading software is built for seamless integration with any third-party platform thanks to our extensive API suite. For a full integration briefing, please contact us.

End-to-end encryption

Data on servers and terminals is fully encrypted during end-to-end transfers, and additionally, all personal data (if captured) is encrypted at rest.

Intuitive UI & UX

Simple and easy to use for 'non-techies' and supports multiple languages.

Cloud hosted

Our cloud hosting platform runs industry gold standard security and best practices for uptime and disaster recovery.

VPN sync

Data syncs between server and terminal over secure VPN to ensure the utmost data security.

DPS cloud backup

Locker terminals will self-recover from general power loss events which mitigates against data loss.


Our latest technology enables you to offer restricted items such as alcohol and tobacco at your Click-n-Collect points. 

“Working across numerous countries and time zones, we have found Click n Collect to be innovative and flexible while providing us with the full A-Z solution across all our markets."


We know the path intimately and we're here to walk it with you

At Click n Collect, we are proud to bring Australian ingenuity to the global market. Our focus on innovation and creativity is what sets us apart, and we are constantly pushing the boundaries of what's possible with our smart locker solutions. With a team of experienced engineers and designers, we are always striving to create cutting-edge technology that delivers the best possible customer experience. Our commitment to innovation and creativity has earned us a reputation as a leading provider of smart locker solutions, not just in Australia but around the world. 

Leading with technology and heart: Our Values

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Trust | Our Values | Click n Collect


Secure & smart steel parcel lockers for your businesses needs

With lockers that will delight your users and a global team of implementation specialists, in-house designers and software developers eager to support you, getting started has never been easier.

Global Smart Locker Supplier | Click n Collect

Trusted by organisations globally

“Working with Click n Collect is amazing. They are true experts at what they do, fast and professional. They have truly managed to leverage our physical stores in a digital era. We are looking forward to continue growing our Click and Collect offering with Click n Collect."

“Click n Collect had the leading role in the Coles online Smart locker design and established a close working relationship with the Coles online team and its IT partners to design, build, test, roll out, go live and PIR plan the smart refrigerated locker units. Click n Collect exceeded expectations and were successful in the roll out for Coles with the first ever remote smart lockers for grocery ecommerce in the world."

"At the Click n Collect locker launch we had shoppers try the system with no directions from us- everyone got it. Its a simple, convenient and intuitive system that saves our customers time- freeing up hours in their busy lives."


Frequently asked questions

Why is Click n Collect the best choice for locker solutions?

Click n Collect is one of the pioneers in the global e-commerce locker industry.  Our reputation worldwide is evidenced by the relationships we have with some of the world’s largest organisations. These organisations demand reliable, trustworthy software backed with 24/7 support.

Are there chiller or freezer lockers in the Click n Collect product range?

Yes, Click n Collect has specially designed temperature-controlled lockers that enable controlled ambient, chiller for all types of services. Our grocery lockers are globally used by some of the world’s largest grocery chains for their own grocery distribution.

Are the lockers customisable?

Absolutely! Click n Collect manufactures the lockers and has a full team of in-house product engineers and designers who can tailor bespoke solutions that meet your needs. We can cater to almost any size and configuration, including plasterboard sheets and full shopping trolleys. Further, our modular designs ensure your lockers can be placed around corners or other tricky space confines. So, contact us and let us know what you are looking for, and we’ll let you know if we can help.

Are the lockers easy to use?

Click n Collect's Smart Lockers merge human-centred design with the latest innovations- making them easy for non-techies to use without any training. 

Can Click n Collect lockers be placed outdoors?

Certainly, Click n Collect lockers can be placed indoors or outdoors and have been tested and trusted in some of the world’s harshest weather conditions for close to a decade. Additionally, our intelligent software technology ensures controlled temperatures and uninterrupted operation at all times, no matter the extreme ambient conditions. For more details on the performance, please contact us.

Are Click n Collect™ Lockers secure?

They might be the most secure. Our robust hardware and multi-layered, advanced security features are why J.P. Morgan Chase Bank chooses Click n Collect solutions.

Can the Click n Collect lockers be integrated with our E-Commerce and other client software platforms?

Yes, our software systems integrate with your e-commerce and other software platforms through our API architecture to ensure a fully automated, reliable system. Click n Collect has been commended by its clients for the fast integrations possible due to the experience gained over many projects and the way the Click n Collect software is designed.  For a complete integration briefing please contact us. 

Can Click n Collect create the perfect lockers for your organisation?

With lockers that will delight your customers and a global team of implementation specialists, in-house designers and software developers eager to support you, getting started has never been easier.
Want to learn more about our metal parcel lockers? Get in touch with Click n Collect or book a demo. If you need support for your locker system, we’re also here for you, 24/7, all year round. We offer onsite and remote support which includes upgrades, enhancements, regular cleaning, and testing.


Connect with a Locker Specialist

Our team will:

Find the best solution for your business

Walk you through the most effective implementation plan

Answer your questions and guide you through pricing

If you want a demo of our cutting-edge technology, or have any questions about our range of steel lockers and their customisation abilities, contact our team.